FAQ's
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Frequently Asked Questions
Yes, socks are required to play on the inflatables.
Indeed! Our inflatables are meticulously crafted to endure heavy indoor usage. Before being deployed to any of our nationwide facilities, each inflatable undergoes stringent testing to ensure safety for all age groups. Moreover, we bolster stability by anchoring every inflatable securely to the floor, wall, and/or ceiling. Regular cleaning and thorough inspections are integral parts of our maintenance routine, ensuring top-notch quality and safety standards at all times
To comply with insurance requirements, all guests entering our arenas must fill out a waiver. Guests under 17 must have their waiver signed by a parent or guardian. For your convenience, family members aged 17 or younger can be included on the same waiver. You can ask your guest to sign it online to speed up check-in, please send them this link:
height restriction: For safety purposes, children under 28 inches are NOT permitted in or on the equipment for any reason (even if accompanied by an adult).
Age restriction: Just One year to 12 years old can run and jump.
Yes- It’s about 25 F. We provide boots and shoe covers for free. Kids need to wear warm clothes like gloves, jackets (optional but recommended); We can provide those if you want but it depends on availability so please bring winter gear if possible.
No, Just the snow room is cold.
Yes, we do have parking available in the front of our building as well as along the side and the back of our facility. Double parking in the front and double parking in the back of our facility is permitted.
Yes! Here at Snowy we support our troops by offering a 10% discount off the base price of any of our party packages.
We pride ourselves on safety. To help prevent injuries, each guest is required to watch the Snowy safety video before entering the inflatable arena(s).
For more information about ADD-ONS please go here: https://snowyfun.com/birthday-party/add-ons/
SNOW ROOM
You may add half an hour Snow Room to your package for the entire party.
#For Pricing please go to ADD-ONS page.
- Please ask other parents to bring winter gear but if they forget, We will provide all winter gear depending on availability.
- Please consider we will add half an hour to party for private Snow Room and for shared snow room, half an hour will be inside 2 hours party.
- Snow room is not open weekdays.
- The Snow Room may not always be available. If it’s unavailable for your event, we’ll provide a full refund for that add-on.
Birthday Party Food Policy
With a booked birthday party, you’re welcome to bring your own birthday treats — including cake, cupcakes, or decorated cookies — to celebrate! 🎂
You’re welcome to bring drinks in a cooler and one tray of snack food, such as sandwiches, at no extra charge for your convenience.
If a guest has a specific food allergy, please reply to confirmation text in advance so we can help make appropriate arrangements.
🍻 Can We Bring Beer for Adults?
🍻 BYOB Beer Policy at Snowy Fun (Private Events Only) Thanks for asking! While Snowy Fun is an alcohol-free facility by default, we understand that some private party hosts may want to bring beer for adult guests. Under Texas law, BYOB (Bring Your Own Beer) is generally permitted at venues that do not hold a liquor license. Snowy Fun does not serve or sell alcohol, so beer may be allowed at private park rentals only, provided the following rules are strictly followed: ✅ BYOB Beer Guidelines: Only adults 21+ may bring or consume beer. Hard liquor, wine, or mixed drinks are not permitted. Beer must remain inside your reserved private party room only. Snowy Fun staff will not serve, store, or handle alcohol under any circumstances. The host must sign a liability waiver accepting full responsibility for any alcohol brought in. We’re all about creating a safe, family-friendly atmosphere where everyone—kids and adults—can enjoy a great time. Thank you for helping us maintain that environment! ❄️💙 Please sign the Beer waiver: Sign Waiver
🍽️ Want to Bring More Food?
You can add outside food to your party for an additional cleaning fee:
For Pricing please go to ADD-ONS page.
Each package includes a set number of children (for example, up to 15 kids). You may add extra children for $15 each at party time or change your package at least 24 hours before the party, depending on availability. Package changes cannot be made during the party, and the base price remains the same if your group has fewer than the included number of kids.
To make any updates or changes to your party reservation, all you need is your confirmation text!
Simply reply to that message and we’ll take care of it for you — or you can make changes yourself by clicking the Reschedule button on your Party Details page (link included in your confirmation text).
You can also sign in to your account to manage your booking.
Please note that date and time changes are subject to availability
Cancelation policy:
You will be required to pay a nonrefundable deposit at the time you book your event. The final cost will be calculated at the end.
To reschedule or cancel, please open the details link in your confirmation text or sign in to your account. We ask that you please reschedule or cancel at least 3 days before the beginning of your appointment.
In the event of a cancellation, the full deposit will be forfeited. However, you have the option to reschedule with no expiration date — simply refer to your confirmation email or text to make the change.
If you notify us of a cancellation at least 2 weeks before the event with an acceptable reason, we’ll issue a gift card for your booking.
Please note: No-shows will be charged the full amount of the party.
No need to call us! Simply reply to the confirmation text message you received after booking with any questions or requests, and we’ll handle it for you!
2. You can create invitation here:
At Snowy, anyone who is jumping counts toward the headcount — this includes the birthday child. Guests aged 12 months through 12 years old are included in the party count, while infants under 12 months and all adults (parents, grandparents, siblings, or friends who are just watching) are free.
🎉 What’s Included in Your Party:
Jump Time in the Giant Inflatable Arena – Let the kids bounce, slide, and play to their hearts’ content!
Private Party Room with a Throne & TV or Reserved Table – A special space to celebrate in style.
Drinks for Kids – Includes Fruit juice and water.
Pizza for the Kids – Hot and ready to enjoy.
Forks, cups, and napkins for the kids.
Dedicated Party Host – We’ll handle setup, cleanup, and coordination so you can relax and enjoy the celebration.
Basic Decorations Provided – Includes:
Solid-color tablecloths, plates, napkins
A large “Happy Birthday” banner
A few air-filled balloons on the tables
Your choice decoration color.(See available colors here)
- Cake or cupcake stand (available to borrow during your party)
You’re welcome to bring your own themed decorations—just no items on walls or ceilings, please.
Digital Invitations – Easy to send and share with your guests.
Free Bonus Activities – Extra fun is always included!
- Please note
Snowy Fun’s standard party décor includes a few air-filled balloons on the party tables, but it does not include balloon arches. If you’d like to have a balloon arch at your event, you’re welcome to bring your own DIY balloon arch kit with a stand (please note: no wall attachments), or you can hire a local balloon decorator to set one up for you. We do work with third-party decorators! To receive contact info for our trusted vendors, simply reply to your party confirmation text, and we’ll send you their details.
Customer Decoration:
Yes, you’re welcome to bring your own decorations such as table covers, centerpieces, balloons, and more. You may also bring a stand to display a banner or balloon arrangement. you’re welcome to bring your own paper products if you prefer.
Please note, While we generally do not allow decorations to be taped, pinned, or hung directly on walls or ceilings, there is one exception:
If you’d like to attach a lightweight sign or banner to the wall, please use non-damaging, non-peeling painter’s tape. If used properly, we’ll do our best to accommodate.
- Please see some pictures here gallery
It’s not.
You cannot without a deposit. Reservations are held on a first come first serve basis.
Yes, deposit will be applied to your final party cost.
Each party room has 4–5 tables:
Two kids’ tables (30″ x 96″)
One additional kids’ table (30″ x 72″)
Food serving tables (30″ x 60″)
One round 36″ table for presents and goodie bags
Folding chairs are provided for parents. The seating capacity varies by table setup, comfortably accommodating all guests.
You can see party room pictures here: Gallery
We can seat 50 people at the same time in each party room.
We have a TV—you can change channels to watch your favorite game, play YouTube, or use your own USB drive.
Speakers are available, and you can connect your phone to play music.
A projector is also available; please bring a USB drive to use it. Note that the projector may not be available at all times.
Please don’t take food or drinks to the carpeted area, stains won’t come off if you spill. Please NO confetti, streamers, sparkler candles and Piñata inside venue and no gum, food or drink, sharp stuff and glasses or dirty shoes inside Jump City or Snow Room and no shoes inside inflatables and toddler area. Failure to do so will result in a $100.00 cleaning fee.
*Please arrive 15 minutes prior to your scheduled party time. Your host will be there to help set up decorations, and the kids will play for the first 45 minutes(1 hour for private)
Yes, we will serve the children their pizza, cut and serve the cake, setup room with basic decorations or helping you out with your own decorations and clean up room after you done.
*Reserved table is including shared host, other partied dedicated host.
Our bouncers are adult friendly, You can stay and play with you little one inside inflatables but we are asking that you do not jump or run when other kids are around for little ones safety. (Except private party, you can run and jump with no limit when you have private party)
Yes, we have toddler area.
Each reserved birthday party has a party server. Our party servers follow the below safety measures:
• Party servers must always wear a face covering or mask if parents ask. (He/she is already vaccinated)
• Gloves will be worn when handling food, cake and changed when changing tasks.
• Prior to the birthday party starting, party servers will discuss other details/requests with the birthday parent.
No but it will be appreciated.
Yes, you can sign the waiver online in advance or complete it at Snowy Fun.
There is no additional charge for parents or care-givers.
Yes – our weekly Open Jump sessions are not drop-off events.
An admission fee is required for all children participating in Open Jump, which covers their entry into the facility. Please note, this fee is non-refundable once the session has started.
Yes you are welcome to bring outside food or drink with open play ticket and also you can buy delicious snack food and drinks for snowy cafe
When you buy tickets online, you will receive a confirmation email. To redeem your ticket, simply show the email to the cashier upon arrival, and you’re ready to enjoy your experience! There is no expiration date, and the ticket can be used any day for a one-time pass.
Non-profit public or private preschools or elementary schools with 75 or more students enrolled, and non-profit organizations benefitting children’s causes with over 75 members, are eligible to hold Fundraisers at Snowy Fun. Up to 20% of the sales from your event will be returned to your organization. Only authorized personnel and representatives can officially book events. Only one event per month may be held per school or organization.
Fundraisers are held Monday-Friday, and must be booked 21 days in advance.
Of course! You can call up until 7 days before the event.
Not Applicable to Non-Profit Fundraising
Yes, you have up until 72 hours to call and make that change.
Not Applicable to Non-Profit Fundraising.
Yes, as required by IRS Rules and Regulations, we require a Form W-9 from private schools.
Note, however, that we do not require a Form W-9 from Public schools and School Districts as the IRS generally treats public schools and their districts as government instrumentalities or agencies thereof.
Not Applicable to Non-Profit Fundraising
We will not deliver a donation check to your organization until we receive a signed Form W-9. A copy of a Form W-9 was included in the confirmation email sent to you when you registered for the event and can also be found at http://www.irs.gov.
Yes, we reserve the right to cancel a scheduled event, at any time, if we determine that an organization fails to comply with our fundraising rules.
Please contact one of our fundraising agents at 1-469-770-0521 or email us directly at info@snowyfun.com